Taoyuan Metro Corporation

INFORMATION

The Information booth is at the main entrance and exit at the junction of the paid area and the unpaid area. Aside from general services, Information also provides the following services:

1. Selling senior concession tickets

2. Wheelchair loan service

3. Visually impaired passenger guide service

ACCESSIBLE RESTROOMS

The restrooms in the station are equipped with accessible facilities and equipment, such as accessible urinals and toilets, for people with disabilities.

ANTI-SLIP STRIPS AND RED AND YELLOW GUIDE STICKERS FOR THE VISUALLY IMPAIRED

The front edge of each step of stairs in each station is equipped with an anti-slip strip and a red and yellow guide sticker for the visually impaired to prevent slipping and to notify visually impaired individuals and senior citizens of floors of different heights.

TACTILE PAVING

Tactile paving is used to alert people to dangerous areas (such as the first of a flight of stairs and the edge of platforms) or to guide people to key facilities or equipment (such as in front of the elevator call button).

PUBLIC PHONE

In the station lobby or on the platforms, there are accessible public phones for wheelchair users.

POWER WHEELCHAIR CHARGER

In each station, there is a wheelchair charger for power wheelchair users to charge their wheelchairs. Please ask INFORMATION for assistance before use.

ACCESSIBLE ELEVATORS

Accessible elevators are available in each station. Aside from delayed closing of the elevator door for wheelchair users, senior citizens, pregnant women, stroller users, passengers with large luggage, and passengers with reduced mobility, the elevator is also equipped with a Braille operating panel, a voice system, a secondary operating wheel, and handrails on the elevator walls. There is also an emergency interphone for emergency contact or inquiry.

WHEELCHAIR EXCLUSIVE WAITING AREA

Wheelchair securing areas are designated in each car; they are at the third gate of the first car (1-3), the third gate of the second car (2-3), the first gate of the third car (3-1), and the first gate of the fourth car (4-1). The arrangement allows station personnel to assist wheelchair users to move into and out of the car.

ACCESSIBLE AUTOMATIC TOLL GATE

Each station is equipped with an accessible tollgate for wheelchair or baby stroller users, passengers with large luggage, or passengers with reduced mobility. An accessible automatic tollgate is usually located right next to INFORMATION. There is also a service bell on the gate for passengers to contact station personnel for assistance.

Power wheelchair users and medical powered scooter users should slow down inside the station or in the car to avoid collision.

ACCESSIBLE GUIDE SIGN

Next to the accessible passage outside the station is an accessible guide sign helping people with reduced mobility to use the accessible ramp to reach the entrance/exit of the station or the accessible elevator.

ACCESSIBLE RAMP

Where floors are at different heights inside or outside the station, ramps are available for people with disabilities to enter or exit the station conveniently and safely.

ACCESSIBLE PARKING LOT

At stations with a parking lot for transfer or boarding, an accessible parking space is available close to the entrance/exit of the station for passengers with reduced mobility.