ACCESSIBLE FACILITIES WITHIN THE STATION
The Information Inquiry booth is at the main entrance and exit at the junction of the paid area and the unpaid area. Aside from general services, Information Inquiry also provides the following services:
1. Selling senior concession tickets
2.Wheelchair loan service
3.Visually impaired passenger guide service
ANTI-SLIP STRIPS AND RED AND YELLOW GUIDE STICKERS FOR THE VISUALLY IMPAIRED
The front edge of each step of stairs in each station is equipped with an anti-slip strip and a red and yellow guide sticker for the visually impaired to prevent slipping and to notify visually impaired individuals and senior citizens of floors of different heights.
Accessible elevators are available in each station. Aside from delayed closing of the elevator door for wheelchair users, senior citizens, pregnant women, stroller users, passengers with large luggage, and passengers with reduced mobility, the elevator is also equipped with a Braille operating panel, a voice system, a secondary operating wheel, and handrails on the elevator walls. There is also an emergency interphone for emergency contact or inquiry.
WHEELCHAIR EXCLUSIVE WAITING AREA
Wheelchair securing areas are designated in each car; they are at the third gate of the first car (1-3), the third gate of the second car (2-3), the first gate of the third car (3-1), and the first gate of the fourth car (4-1). The arrangement allows station personnel to assist wheelchair users to move into and out of the car.
ACCESSIBLE AUTOMATIC TOLL GATE
Each station is equipped with an accessible tollgate for wheelchair or baby stroller users, passengers with large luggage, or passengers with reduced mobility. An accessible automatic tollgate is usually located right next to Information Inquiry. There is also a service bell on the gate for passengers to contact station personnel for assistance.
Power wheelchair users and medical powered scooter users should slow down inside the station or in the car to avoid collision.