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Q&A

WHAT KIND OF TICKET ARE AVAILABLE AT ELECTRONIC STORED VALUE CARD SERVICE IN TAOYUAN AIRPORT?
EasyCard , iPASS (special limited edition) and HappyCash . 
WHAT KIND OF SERVICES ARE PROVIDED BY ELECTRONIC STORED VALUE CARD SERVICE IN TAOYUAN AIRPORT?
EasyCard: Sale of EasyCard, add-value, and refund service.
iPASS: Sale of iPASS, add-value, and refund service.
HappyCash: Sale of HappyCash and add-value service.

For further information, please contact:
  • EasyCard Corporation
TEL: 412-8880
Website: http://www.easycard.com.tw/english/index.asp
  • iPASS Corporation
TEL: 07-7912000
Website: https://www.i-pass.com.tw/en
  • Yuan Hsin Digital Payment Co.,Ltd.
TEL:02-77278999
Website: https://www.happycashcard.com.tw
11. Are the In-Town Check-In (ITCI) and Baggage Handling services provided in Taoyuan Airport MRT Line?
To serve air passengers, Taoyuan Airport MRT Line will provide In-Town Check-In (ITCI) and Baggage Handling services after Taipei Main Station (A1) opened. The baggage will be delivered directly to the airport through the baggage car of express train of automatic transmission system. With this service, passengers can complete check-in, obtain boarding passes and hand over their baggage at Taipei Main Station (A1), so they can carry on with their business matters or shopping at ease in the downtown.
What is the headway of express and commuter train?
In the future, it is expected to have one train every 6 minutes as well as 5 express and commuter trains per hour.
What are the stops of commuter train?
It stops at all stations.
What are the stops of express train?
It starts off at Taipei Main Station (A1) and stops at five stations which are New Taipei Industrial Park Station (A3), Chang Gung Memorial Hospital Station (A8), Airport Terminal 1 Station (A12), Airport Terminal 2 Station (A13) and Airport Terminal 3 Station (A14).
Why are there express and commuter trains? How to distinguish them?
Taoyuan Airport MRT Line is the first line to connect international airport with surrounding cities. To meet the demand from different passengers, the train of Taoyuan MRT line will be divided into express and commuter train. The express train is designed for some air passengers and the commuter train is for general commuters. The appearance of express train is purple and that of commuter train is blue for easy identification.
What’s the plan for Taoyuan Airport MRT Line extending to Zhongli Railway Station?
There will be three underground stations in the extension line and 2.06 km in length. Started from Huanbei Station (A21), the extension line goes south along with Zhongfeng Road to the intersection of Zhongyang W. Road and Zhongfend Road to set up Laojie River Station (A22). Then it goes straight to the surrounding of Zhongshan Road and turns to east underneath civil houses to Zhongzheng Road then the Zhongli Railway Station of Taiwan Railway to set up Zhongli Railway Station (A23) co-shared with Zhongli Elevated Railway Station in the future. For any inquiry relevant to this project, please go to the area of extension program to Zhongli Railway Station in the official website of Bureau of High Speed Rail, MOTC.
What is the current progress of Taoyuan Airport MRT Line?
For any inquiry related to construction and progress, please go to project progress area in the official website of Bureau of High Speed Rail, MOTC.
When do you expect to open to traffic?
Based on the information announced by construction unit, Bureau of High Speed Rail, MOTC, the target of opening for Airport MRT Line (A1-A21) is set to the end of March 2016. For any inquiry relevant to the opening schedule, please go to official website of Bureau of High Speed Rail, MOTC.
Is Taoyuan Metro Corporation the state-owned company?
Taoyuan Metro Corporation is a 100% state-owned company which was founded jointly by Taoyuan, New Taipei and Taipei City with Taoyuan City Government as local competent authority.
How many elevated and underground stations?
There are 22 stations in the Taoyuan Airport MRT Line among which 15 are elevated and 7 are underground stations. Elevated stations are Sanchong Station (A2), New Taipei Industrial Park Station (A3), Xinzhuang Fuduxin Station (A4), Taishan Station (A5), Taishan Guihe Station (A6), Chang Gung Memorial Hospital Station (A8), Linkou Station (A9), Shanbi Station (A10), Kengkou Station (A11), Dayuan Station (A15), Hengshan Station (A16), Linghang Station (A17), Taoyuan HSR Station (A18), Taoyuan Sports Park Station (A19) and Xingnan Station (A20). Underground stations are Taipei Main Station (A1), National Taiwan Sport University Station (A7), Airport Terminal 1 Station (A12), Airport Terminal 2 Station (A13), Airport Terminal 3 Station (A14), Airport Hotel Station (A14a) and Huanbei Station (A21). In addition, Laojie River Station (A22) and Zhongli Railway Station (A23) in the extension line to Zhongli Railway Station are underground stations
Who is responsible for construction and operation of Taoyuan Airport MRT Line?
Bureau of High Speed Rail, MOTC is responsible for planning and construction of Taoyuan Airport MRT Line and will transfer it to Taoyuan Metro Corporation for operation after completion.